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Thank you for shopping with Pawfect Finds 🐾
We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Estimated delivery times are:
Please note that delivery times are estimates and may vary depending on courier operations, location, weather conditions, or peak periods.
Shipping fees are calculated at checkout based on your delivery location and order size.
Any promotional free shipping offers will be clearly stated on our website when applicable.
Once your order has been dispatched, you will receive a tracking number via email or SMS (where applicable) so you can monitor your delivery.
While we strive to meet all estimated delivery times, Pawfect Finds cannot guarantee delivery dates and is not responsible for delays caused by:
Customers are responsible for providing accurate delivery information.
If an incorrect address is supplied, Pawfect Finds will not be responsible for lost or delayed deliveries and additional shipping charges may apply.
If your parcel arrives damaged or appears to be lost during transit, please contact us within 48 hours of receiving your tracking information or delivery confirmation.
We will work with the courier to investigate the issue and assist where possible.
Currently, Pawfect Finds primarily ships within South Africa. International shipping availability may vary and additional shipping charges, customs duties, taxes, or import fees may apply depending on the destination country.
If you have any questions regarding your shipment or delivery, please contact our customer support team and we will be happy to assist you.
Thank you for choosing Pawfect Finds — Premium Finds for Happy Pets 🐶🐱💕